Refund policy
Refund & Returns Policy
At DRIP., we take pride in the quality of our products. If there is an issue with your order, we're here to help.
Change of Mind
Due to the nature of our products, we do not accept returns or offer refunds for change of mind purchases.
Faulty, Damaged or Incorrect Items
If your order arrives damaged, faulty, or you have received the incorrect item, please contact us within 7 days of receiving your order at info@driptattooproducts.com.au
Please include:
- Your order number
- A description of the issue
- Clear photographs where applicable
Once assessed, we may offer a replacement, store credit, or refund where required under Australian Consumer Law.
Return Conditions
Items approved for return must be:
- Unused and in their original condition
- Returned in their original packaging where possible
We reserve the right to refuse returns that do not meet these conditions.
Australian Consumer Law
Nothing in this policy excludes or limits your rights under Australian Consumer Law. You may be entitled to a replacement, repair or refund for products that are faulty, not fit for purpose, or do not match their description.
Contact Us
For any questions regarding your order, please contact:
info@driptattooproducts.com.au